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Domain Verification

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Add Domain for Email Hosting in Zoho

Once you have added the domain in Zoho Mail for email hosting, you need to verify the domain. The Domain Verification is an essential step, where we need to ensure that you have sufficient privileges to use the domain which you have added. Further it also lets us confirm that you have access to the domain’s DNS Manager, and entitled to decide the Email Service Provider for your domain. This is essential not only to verify the domain but also to set up email delivery to the domain. 



The methods available for Verification are



CNAME Method

The CNAME Method involves two steps, one is generating the code in Zoho Control Panel and the other is adding the code in your Domains Control Panel.

 

Generate the zb**** verification code in Zoho Control Panel: 

  1. Login to your Zoho Mail account as Super Admin
  2. Click Control Panel >> Domains
  3. Click the ! icon, to launch the domain verification page.
  4. Select the CNAME Radio button to generate the code. Note the CNAME (Alias) the code generated for your account. Copy the zb**** code 
  5. You can select the Domain provider from the drop down to 
  6. The code generated will be of the format zb******** and unique for each domain added in Zoho.
Copy the code or note down the code somewhere. This code should be added in the CNAME Records of your DNS Manager for verification. The CNAME / zb*** code is not needed when you change the Domains DNS host. You need to verify the domain only once in Zoho. Once verified, you can remove the CNAME code from your DNS, as it is no longer required. 

Add the  the CNAME in your DNS Manager of the domain:


The instructions to add the CNAME records for some popular domain providers are available below. If your provider is not in the list, follow the General instructions for adding the CNAME. 



Steps to Add CNAME in DNS Manager (General/ Other DNS Providers)

You can use your domain with Zoho, irrespective of the provider where the domain is registered with. The generic steps or instructions to create CNAME for verification are provided below. You can use these instructions, if your specific domain provider is not listed in the above list. You can also request your domain provider to create a CNAME with the code generated in Zoho, if you are unable to do it on your own. 

  1. Log in to your account with your Domain's DNS Hosting provider. (Your Domain’s Administrative DNS Host)
  2. Open your Domain Management Page to update the DNS Records (DNS Manager or DNS Control Panel or Advanced DNS editor).
  3. Locate the option to add CNAME records (Generally found under DNS Records, you can also consult the help page of your registrar in case you are not clear)
  4. In the Name/ Host/ Alias/ CNAME add the code generated in Zoho zb********
  5. In the Value/ Points To/ Destination field add zmverify.zoho.com
    The added CNAME will typically look like below: 

    Name/ Host/ Alias/ CNAME

    Value/ Points To/ Destination

    zb********

    zmverify.zoho.com


  6. If the TTL is editable, reduce the TTL to 300 seconds or the minimum possible value recommended by your Registrar.
  7. Click Save or Add Record option to save the CNAME Records.
You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail Control Panel and click Verify.


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Steps to add CNAME Records in GoDaddy

If your domain is hosted with Go Daddy follow the below steps to add CNAME and verify the domain.

  1. Login to your Go Daddy Account >> My Account >> Domains
  2. Expand Domains and click Launch button across the domain name. 
  3. In the Domain Details page, Click the DNS Zone File tab. 
  4.  In the Domain Details page, click the Edit link under DNS Zone File tab.
  5. The DNS Records page will open with edit option. 
  6. Under CNAME (Alias), click Quick Add to add a CNAME.
  7. Under the Alias field, provide the unique code zb******** provided for your domain.
  8. In the Points To field, type in zmverify.zoho.com

  9. Click Save Zone File.
  10. In the Confirm Dialog that appears, click OK.

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail Control Panel and click Verify. Once your domain is verified, you can start adding users and creating mail accounts. Alternatively, you can send an email to GoDaddy Support team, to add the CNAME for your domain. 

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Steps to add CNAME for domain verification : 1 & 1 

If your domain is hosted with 1 and 1 follow the below steps to add a CNAME and verify the domain.

  1. Login to your 1 and 1 account.
  2. Select Domains >> Domain Center to launch the Domains Overview page.
  3. Select Create Subdomain option from New menu in the Domain Overview page. 
  4. Specify the new subdomain as zb******** and click OK, where zb******* is the unique code generated in Zoho. Click Create Subdomain. 
  5. Select the checkbox next to the newly created subdomain.
  6. Under DNS Settings, select Edit DNS Settings.
  7. Under Domain data for the new subdomain zb******.yourdomain.com, select the radio button next to CNAME.
  8. Under CNAME settings, in the alias text box specify zmverify.zoho.com.
  9. Make sure the confirmation checkbox is checked and click OK.
  10. Wait for an hour and then click on "Verify" button in your Zoho Mail Suite Control Panel.

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail Control Panel and click Verify. Once your domain is verified, you can start adding users and creating mail accounts.


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Steps to add CNAME for domain verification : BlueHost

If your domain is hosted with Bluehost, please follow the below steps. You may also contact BlueHost support to add the CNAME and point it to zmverify.zoho.com. 

  1. Login to your Bluehost domains account.
  2. Select the Domain Manager tab to manage domains.
  3. Select Zone Editor option in the right corner to edit the DNS records. 
  4. Make sure that the correct domain is selected in the Domain drop down. 
  5. Under the Host Records section, specify the Host Record as zb********, your zb code generated in Control Panel. 
  6. Specify CNAME from the type drop down and provide a minimal TTL value.  
  7. Specify zmverify.zoho.com in the Points To field and select Add Record to add the CNAME. 
  8. The added record will be listed under CNAME (Alias) section.

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail Control Panel and click Verify. Once your domain is verified, you can start adding users and creating mail accounts.


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Steps to add CNAME record for domain verification : Enom

If your domain manager is hosted with Enom, follow the steps below to add a CNAME and verify your domain. You may also contact ENOM support to add the custom CNAME for your domain and point it to zmverify.zoho.com.

  1. Log in to your Enom domain manager account.
  2. In the Domains tab, click the drop down and select My Domains.
  3. In the Manage Domains page, select the domain you have added in Zoho for verification.
  4. Select Host Records from the Manage Domain drop down. 
  5. Click +New Row, to add a CNAME Record.
  6. Under Host Name, specify the code zb******** generated in the Zoho control panel.
  7. Select the Record Type as CNAME from the drop down box.
  8. In the Address field, specify zmverify.zoho.com. 
  9. Click Save to save the changes. 

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail Control Panel and click Verify. Once your domain is verified, you can start adding users and creating mail accounts.


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Steps to add CNAME for domain verification: Wordpress DNS

  1. Login to your Wordpress domain manager account.
  2. Click Store >> Domains from the Wordpress dashboard.
  3. Click 'Edit DNS'.
  4. The DNS editor of Wordpress is a plain blank editor. You enter the DNS record type, the code and the respective values separated by space.
  5. Enter CNAME and add a space.
  6. Provide the zb****** code followed by a space and then zmverify.zoho.com.
  7. Example: zb12345678 zmverify.zoho.com
  8. Click Save DNS Records to save the changes.
  9. After entering all the DNS entries (CNAME, MX records, SPF records), your Wordpress DNS would look like this.

Steps to add CNAME for Domain Verification: cPanel DNS

If your domain's DNS is hosted with cPanel follow the below steps to add CNAME and verify the domain.

  1. Login to your cPanel Account
  2. Locate the option 'Simple DNS Editor' under Domains to add the CNAME.
     
  3. In the Name section provide the zbcode provided to you.
  4. In the CNAME section provide zmverify.zoho.com
     
  5. Click Add CNAME Record to add the CNAME in your DNS. 

Once saved, you have added CNAME in your DNS Manager. However, you may have to wait for atleast an hour (or based on the TTL) for the changes to be effected in the DNS servers.

You may verify this by typing in zb******.<yourdomain>.com in the URL bar. This will be redirected to the Zoho login page. This ensures that you have added the CNAME records correctly. After this, you can login to the Zoho Mail account and click 'Verify' to verify the domain. 

In case you have difficulty in adding CNAME, contact cPanel support to get their assistance to add the CNAME for your domain. 


Steps to add CNAME for domain verification : HostGator (Registry Rocket) 

If your Domain is registered through HostGator, follow the below steps if you have your DNS Manager with Registry Rocket. You may also contact Hostgator support (support@hostgator.com) to change the CNAME of your domain.

  1. Log in to your HostGator domain manager acccount, using the link provided by HostGator. 
  2. Click Edit Button under Host Records to make changes to the DNS Records.
  3. Click Add New to add a new CNAME Record.
  4. In the field Host Name, specify the code zb******** generated in the Zoho Control Panel.
  5. In the Address field, specify zmverify.zoho.com .
  6. Select the Record Type as CNAME from the drop down.
  7. Click Save to save the changes. 

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail control panel and click Verify. Once your domain is verified, you can start adding users and creating mail accounts.


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Steps to add CNAME for domain verification: Network Solutions 

If your domain manager is Network Solutions, please follow the below steps.

  1. Log in to your Network Solutions account.
  2. From the Left Navigation menu, Click the + icon to launch Domain menu.
  3. Click Manage Domain Names and Launch the Domain Details page for the domain you are trying to verify in Zoho.
  4. For the option, ‘Change domain to point to’, Select the radio button Designated DNS.
  5. Click the button ‘Apply Changes’.
  6. Select Manage Advanced DNS Records from Advanced DNS Manager for the domain.
  7. Click Add/ Edit under the section Host Aliases.
  8. In the Alias box enter the code generated in Zoho, zb********.
  9. Select ‘Other Host’ and specify zmverify.zoho.com as value.
  10. Click Continue and Save Changes.

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail control panel and click Verify. Once your domain is verified, you can start adding users and creating mail accounts.

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Steps to add CNAME for domain verification: Yahoo Domains

If your domain manager is Yahoo, please follow the below steps.

  1. Log in to your Yahoo Domain manager account.
  2. Select the Control Panel of the domain, you have added in Zoho.
  3. Select Manage Advanced DNS Settings.
  4. Select Add Record.
  5. In the Source field, enter the code generated in Zoho, zb********.
  6. In the Destination field, specify zmverify.zoho.com.
  7. Click Submit to save the changes.

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail control panel and click Verify. Once your domain is verified, you can start adding users and creating mail accounts.

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Steps to add CNAME for domain verification: Register.com 

If your domain manager is Register.com, please follow the below steps.

  1. Login to your Register.com account
  2. Under My Domains, select the domain name you have added in Zoho for verification.
  3. Scroll down to the Advanced Technical Settings section and click Edit Domain Aliases.
  4. In the field to the left of .yourdomain.com, specify the zb*******, the code generated in Zoho for verification.
  5. In the Points to field, specify zmverify.zoho.com and select Continue.
  6. In the next page, verify the entries you have added and click Continue to create the CNAME Records. 

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail control panel and click Verify. Once your domain is verified, you can start adding users and creating mail accounts.


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Steps to add CNAME for domain verification : Name.com

If your domain manager is Name.com, please follow the below steps.

  1. Login to your Name.com domain manager.
  2. Click the Account button on the top of you screen.
  3. Select the domain, which you have added in Zoho for verification.
  4. Select DNS Record Management from the Control Panel.
  5. In the Host textbox, enter the zb****** code generated in Zoho.
  6. In the Answer textbox, enter zmverify.zoho.com.
  7. Set the TTL to 300
  8. Select the Add Record button in the Right to add the CNAME.

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail control panel and click Verify. Once your domain is verified, you can start adding users and creating mail accounts.


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Steps to add CNAME for domain verification Euro DNS 

  1. Log in to your domain manager account at eurodns.com.
  2. Select My Domains >> Manage My Domains from the left menu. 
  3. Select the domain you want to edit. 
  4. The DNS records of the selected domain will be displayed. Click 'Edit the DNS Zone' link in the bottom of the page, under Actions. 
  5. Click 'Add a CNAME record' link under CNAME Records : Canonical Name [Host Alias] title.
  6. In the Alias: field, enter the zb****** code generated in Zoho.
  7. In the Host Name: field, add zmverify.zoho.com.
  8. Click the Save Settings button.

You have now added the CNAME successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail control panel and click VerifyOnce your domain is verified, you can start adding users and creating mail accounts.



TXT Record Method

You may choose to verify your domain with Zoho, by adding a TXT record in your DNS manager page. 

  1. Log in to your account with your Domain's DNS Hosting provider. (Your Domain’s Administrative DNS Host)
  2. Open your Domain Management Page to update the DNS Records (DNS Manager or DNS Control Panel or Advanced DNS editor).
  3. Locate the option to add TXT records(Generally found under DNS Records, you can also consult the help page of your registrar in case you are not clear)
  4. In the Name/ Host provide / TXT Name, provide zoho-verification
  5. In the TXT Value/ Data field provide zmverify.zoho.com zmverify.zoho.com
    The added CNAME will typically look like below: 
    zoho-verification=zmverify.zoho.com
  6. If the TTL is editable, reduce the TTL to 300 seconds or the minimum possible value recommended by your Registrar.
  7. Click Save or Add Record option to save the TXT Records.
You have now added the TXT records successfully. You may have to wait for at least an hour for the changes to take effect in the DNS Servers. After an hour or two, log in to your Zoho Mail Control Panel and click Verify.


HTML Method


You can also verify your domain by HTML method. In this method, you will be adding the file we provide in a specified path under your website page. When you click Verify, it will look for the particular file in your website, and verify your domain based on the file. 


HTML method is another method of verifying domains. Given below are the steps to verify a domain by the HTML methodology. Generally the website may be hosted by any website hosting provider like WordPress or GoDaddy etc. 

  1. In the domain verification page, select HTML Method. 
  2. Download the 'verifyforzoho.html' file from the link in the page. 


  3. The content of the file will vary for each domain and is usually a unique string, eg: 2959233bde3b43629126. 
  4. Log in to your account provided by your website hosting company. 
  5. Create a folder in root called 'zohoverify'. 
  6. Upload the file to ./zohoverify/verifyforzoho.html'.
  7. You should now be able to view the code, when you click the webpage link. 
  8. Click on "Verify"

If you have uploaded the file in the correct location, the domain will be verified without any issues. 

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